Terms of Service

1. Introduction

These terms and conditions govern your use of Comply Direct UK's services and website. By using our services or website, you accept these terms and conditions in full.

2. Services

We provide fire safety services including but not limited to:

• Fire alarm installation and maintenance
• Fire risk assessments
• Emergency lighting systems
• Fire safety training
• Fire door installation and maintenance

3. Service Standards

We are committed to providing high-quality services that meet all relevant UK regulations and standards. Our services are delivered by qualified professionals with appropriate certifications and experience.

4. Pricing and Payment

All prices quoted are subject to VAT where applicable. Payment terms will be specified in individual service agreements. Late payments may incur additional charges.

5. Cancellation Policy

Cancellation of scheduled services must be made at least 24 hours in advance. Late cancellations may incur a fee.

6. Liability

We maintain appropriate insurance coverage for our services. Our liability is limited to the extent permitted by law and as specified in individual service agreements.

7. Intellectual Property

All content on our website and materials provided as part of our services remain our intellectual property and may not be reproduced without permission.

8. Data Protection

We process personal data in accordance with our Privacy Policy and applicable data protection laws.

9. Complaints

We aim to resolve any complaints promptly and fairly. Please contact us at complaints@complydirectuk.com with any concerns.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

11. Contact Information

For any questions about these terms, please contact us at:

• Email: legal@complydirectuk.com
• Phone: 0800 123 456
• Address: [Your Business Address]

Last updated: 4/24/2025